Privacy Policy

Last Updated: 09 March 2026
Effective Date: 01 May 2025

Tech4Tails ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect and process the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party gateways)

  • Purchase history

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate order updates and promotions

  • Provide customer service and support

  • Improve our website and product offerings

  • Comply with legal and tax obligations

3. Disclosure of Information

We do not sell or rent your personal information. Your information may be shared with trusted third parties who assist us in:

  • Payment processing

  • Order fulfillment and courier delivery

  • Marketing (email platforms, if opted in)

  • Website analytics and customer experience

All third parties are obligated to keep your information secure and confidential.

4. Your Rights Under POPIA

You have the right to:

  • Access and request a copy of your personal information

  • Correct or update inaccurate details

  • Object to the processing of your information

  • Request deletion of your personal data where applicable

  • Withdraw consent for marketing at any time

To exercise any of these rights, email us at info@tech4tails.co.za

5. Security

We take data protection seriously and use secure platforms, SSL encryption and limited access procedures to protect your information.

6. Cookies

We use cookies to improve your shopping experience and track website traffic. You can disable cookies through your browser settings if preferred.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have questions or concerns about how your personal information is handled, please contact us at:

Tech4Tails

Office 201, 2nd Floor, Marshalls House, 2 Pearce Road, Claremont, Cape Town

Email: info@tech4tails.co.za